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Sorgente Cornish Holiday Cottage

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Holiday Cottage Advice and Details

Arrival and Departure at Sorgente
Guests are welcome to arrive from 3pm on Fridays (sometimes on other days when circumstances allow). This is to ensure the cottage is cleaned and prepared for your arrival. There is on-street parking in front of the cottage, with other parking nearby. Latest departure from the cottage is strictly 10am to allow us time to clean and prepare the property for the next guests.

This property is for 4 guests only, plus an infant under 18 months at the time of holiday check-out.

All appliance instructions are provided along with useful and important information about the property. Please find a moment to read these on arrival.

Sorgente Cornish Cottage Holiday Details

Included in the cost of your holiday

Electricity and gas
Bedding and bed linen, pillows and duvets
Bath and hand towels
Complimentary soaps
Wifi broadband
Highchair
Stair gates already installed at the top and bottom of the stairs
Fireguard with safety gate
Infant/baby bath
House shoes / slippers.

Additional optional services

Welcome pack on day of arrival - this varies but may include: fresh milk, tea, coffee, Cornish cream tea, local newspaper, bottle of wine, fresh flowers. Specific diets can be accommodated.
If your stay is two weeks or more, you may request a change of linen in advance.
Wood burning stove - correctly sized, dry seasoned logs may be ordered anytime upto a week before your arrival (they can also be purchased at most local garages and other shops during your stay but stocks cannot be guaranteed).

Gift voucher terms and conditions

Privacy and data protection

What you may need to bring
Beach towels. Towels provided must remain in the property and not removed for use on the beach, etc. Children and babies are very welcome at Sorgente, however, we only have one high chair and do not provide cots. Please bring your own cot, you will also need to bring cot linen, pillows and duvets or blankets. Also, if your children require waterproof under blankets/covers, then you should bring them too, a soiled mattress will be replaced (not cleaned) with a new one, purchased using your your damage deposit.
There are stair gates at the top and bottom of the stairs.
Since the cottage has natural flooring (no carpets apart from on the stairs) you may also prefer to bring your own slippers / house shoes.

Cleaning
Sorgente cottage is cleaned between lets and there is no extra charge for this unless a heavy clean is required after you leave or do not leave the property as you found it. We ask that food and drinks are not consumed whilst using the sofas or anywhere upstairs.

Rubbish/garbage removal and recycling
Rubbish will be removed by us at the end of your stay for free, no more than one full black sack from the dustbin in the garden. Please read our terms and conditions to understand how to avoid surcharges for extra rubbish.

Pets
We provide a cottage at standards fit for allergy sufferers therefore all pets are, without exception, not accommodated for.

No Smoking
Our cottage and garden are for non-smokers only. We are providing standards fit for allergy sufferers.

Your Safety
We take safety of our guests seriously. Our cottage is maintained for your comfort and safety. However please remember you must take care of yourself and family in what are unfamiliar surroundings. Please read our terms and conditions for full safety rules.

Prices and booking
All prices can be found using our availability calendar.

Damage deposit
This fee will be fully refunded within 14 days from the end of your holiday (often sooner), once the property has been assessed and that no extra deep cleaning, repairs or inventory replacement are required.

Minimum standards
There is a minimum standard set of requirements enforced by Cornish Cottage Holidays, the following list exceeds their standard, it is by no means exhaustive.

Cooker with an oven and grill (gas)
Refrigerator with ice making compartment
Vacuum cleaner
Microwave
Automatic washing machine
Automatic kettle
Food mixer/blender
Coffee cafetiere (2 types)
Dining table and seating
Colour TV with DVD/Bluray
Clothes hanging space
Clothes drier (rack and line outside)
Bedside tables
Shaver point
Bath, shower and bidet
Garden furniture
Double bed size 6'3" x 4'6"
Adult single beds size 6'3" x 3'
Wood burning stove
Internet/Wifi
Highchair, baby bath, stair gates, fireguard with safety gate.

General maintenance and safety checks/tests
These are done throughout the year, all relevant certificates, are kept in the cottage. Our last major renervation was in January 2016 - this included a redesign and installation of new stairs and storage space, interior decorated throughout, external walls, front door and windows painted. New garden furniture and storage plus built-in BBQ area.

Read our terms and conditions which expands on the above information.

GIFT VOUCHERS

All vouchers bought as a gift are transferable to colleagues, friends and family, they cannot be exchanged for a monetary value.

On receipt of order payment the voucher code will become active from order date for 12 months. After this time they will become null and void, no refunds are possible.

To redeem it against a holiday at Sorgente you may select a booking week which falls within 18 months from the original order date and not from the date it was given as a gift, it is only valid on bookings with a check-in on a Friday for 7 or 14 nights only. Simply quote the voucher code at time of booking.

If it is a gift then please forward the code along with this link to this page, https://sorgente.co.uk/voucher-terms-and-conditions or copy this article text into the email message. A voucher can only be used once therefore please provide us with their name and email BEFORE they attempt to book, we will use it only to validate that the user is verified to use it.

We can not accept any responsibility for any voucher which is not used within the validity period outlined above. It is necessary therefore that you notify the person you are giving it to with this information.

If you have received a free voucher because of a special offer, then the same terms and conditions apply.

These terms and conditions may change at anytime and without notice. We advise that you copy and keep them safe until time of booking.

Sorgente living room

Sorgente bathroom

Sorgente master bedroom

Sorgente kitchen and dining room

Sorgente twin bedroom

Sorgente cottage garden

Sorgente comments 2018

"We have had a very pleasant stay here at Sorgente. It was an ideal base for touring around the area and we have packed quite a few places into our short stay. The cottage was homely and had everything we needed except reading lamps, which would have been a welcome addition for evenings in front of the fab log fire !! Thanks for the welcome pack too!"

Best wishes, Debbie, Paul, Isaac and Ronnie 23/02/18

Sorgente comments 2017

"Thank you very much for a great time away. I grew up in Truro Hill next door! I am now back with my husband for our honeymoon and it was great showing him where I grew up. The house is amazing. A great home away from home. Thank you!"

Callum & Kelly Shearer 05/05/17

Sorgente comments 2016

"Lovely little hideaway, great location. Would definitely come again as regularly come to Cornwall and this is a gem."

Duncan, Jenny and Leo 09/03/16